Terms and conditions
Last updated: 9 November 2026
1. Provider details
MonSiteWeb.eu is a service operated by AJ SRL, a private limited company under Belgian law, with its registered office at Rue des Colonies 11, 1000 Bruxelles, Belgium.
Company and VAT number: BE 0748.911.660. Email: jonathan@ajsrl.be. WhatsApp: +32 478 11 59 81.
2. Purpose
These terms govern the relationship between AJ SRL (the "Provider") and any natural or legal person (the "Client") who subscribes on monsiteweb.eu to the MonSiteWeb subscription and, where applicable, its options.
3. The subscription
For its whole duration, the subscription includes:
- the rebuild of the Client's website, fast and built for phones;
- a page for every town where the Client works;
- copy written to be found on Google and understood by artificial intelligence assistants (ChatGPT and others), including an llms.txt file;
- automatic follow-up of the Client's requests and quotes left unanswered;
- a Google review request sent to the Client's customers after every job;
- 4 new pages a month (one a week), written from real searches by the Client's customers;
- Google connected: Search Console, sitemap submitted, Google Analytics with call and form tracking, and Bing Webmaster Tools;
- a monthly report comparing the situation measured before launch (month 0) with the current one: Google impressions and clicks, positions, requests received;
- hosting of the website.
Management of the Client's Google Business Profile (Google Maps) and management of advertising (Google Ads, Meta) are not part of the subscription.
The Provider performs these services with care. It does not guarantee any given position in Google's results, nor a mention by an artificial intelligence assistant, which depend on third-party services.
Features outside this subscription, in particular custom tools built with artificial intelligence (automatic quotes and invoices, online booking, replies to enquiries), are subject to a separate quote, drawn up after a diagnostic.
4. Options
Two options can be taken when subscribing. They are paid once, with the first payment:
- Online in 15 days: €189 incl. VAT. The website goes live within 15 days of the first payment, provided the Client gives the essential access on time (see "Timelines");
- New logo: €147 incl. VAT. A new logo, delivered with the website.
5. Price
The subscription costs €297 a month, including 21% Belgian VAT, i.e. €245.45 excl. VAT. Option prices include VAT. The setup (worth €950 excl. VAT) is on us: no setup fee is charged.
The Client may also pay the subscription upfront, by card, in one payment:
- 3 months for €742.50 incl. VAT, i.e. the price of 2.5 months: the paid period covers 3 months;
- 6 months for €1,485 incl. VAT, i.e. the price of 5 months: the paid period covers 6 months;
- 12 months for €2,970 incl. VAT, i.e. the price of 10 months: the paid period covers 12 months.
6. Subscription and payment
The Client subscribes online at monsiteweb.eu/en/commander, with or without a prior discovery call. They enter their billing details, accept these terms and pay by card. Payments are processed by Stripe.
- The first payment covers the first month of the subscription, or the prepaid period, and any options chosen.
- The subscription is then charged automatically every month to the card on file, on the anniversary date of the first payment or, after an upfront payment, at the end of the paid period.
- An invoice is sent by email for every payment.
The subscription is binding once the first payment is confirmed.
If a charge fails, the Client is informed by email and updates their payment method. Until payment is settled, the Provider may suspend the subscription services. Any late payment automatically bears late-payment interest at the Belgian statutory rate.
7. Term and cancellation
- Client's commitment: the Client commits for a minimum of 3 months from the first payment, the time Google needs to index the website's pages and position it. The monthly fees for this period remain due, even if the Client stops using the services. A cancellation requested during these 3 months takes effect at the end of month 3.
- After 3 months: the subscription continues month to month. The Client may cancel at any time by simple email. Cancellation takes effect at the end of the current month, already paid: no further charge is made, and the month started is not refunded.
- Upfront payment: paying 3, 6 or 12 months upfront covers the minimum term. Prepaid periods are not refunded. When the paid period ends, the subscription continues monthly at €297 incl. VAT unless the Client has cancelled; cancellation then takes effect at the end of the paid period.
- Provider's commitment: the Provider commits to deliver the subscription services for 12 months from the first payment, as long as the Client pays the monthly fees and unless the Client cancels.
When the subscription ends, the subscription services stop. If it ends after month 3, the Client keeps their website: the Provider hands over the website files and the access they need to keep it online (see "Intellectual property").
8. Timelines
Timelines run from the first payment. The Client's photos, logo and local information are optional: if they are missing, the launch is never delayed. Timelines are only extended if the Client is late in giving essential access, for example to their domain name.
9. Google Business Profile integration
Management of the Client's Google Business Profile (Google Maps) is not part of the subscription. If the Client wishes, they can still connect their profile, so the Provider can fetch the review request link and follow the reviews received.
Explicit consent required: this integration is only activated after the Client has signed in to their Google account through a secure OAuth 2.0 flow hosted by Google, using a unique link the Provider sends by email.
Scope of access: the Provider only obtains permission to manage the Client's Google Business Profile (Google API scope
business.manage). Passwords and any other data in the Client's Google account are never accessible to the Provider.Actions performed by the Provider:
- fetching the link that lets the Client's customers leave a review;
- reading reviews received, to follow the effect of the review requests.
The Provider publishes nothing on the Client's profile.
Revocation: the Client may revoke access at any time from their Google Account page (myaccount.google.com/permissions) or by simple email. Revocation takes effect immediately.
Google compliance: the Provider's use of Google APIs complies with the Google API Services User Data Policy, including the "Limited Use" requirements. Data obtained through the API is never shared, sold or used for advertising.
10. Data of the Client's customers
For follow-ups and review requests, the Provider uses the contact details of the Client's customers (name, email or phone) that the Client provides or that arrive through the Client's website. It processes them on the Client's behalf, as a processor within the meaning of the GDPR, only for these messages, and uses them for no other purpose. The Client warrants that they may share this data and contact their customers for these purposes.
11. Provider's obligations
- Set up the subscription services and keep them running for the duration of the subscription
- Deliver the options chosen
- Send the monthly report described under "The subscription"
- Answer the Client's requests by email as quickly as possible
- Ensure the website is available (except for planned maintenance and force majeure)
12. Client's obligations
- Give essential access (for example to their domain name) within a reasonable time; their photos, logo and local information are welcome but optional
- Make payments on time
- Hold the rights to the content supplied (images, copy, trademarks)
13. One-off payment website
Through a direct link, the Provider also offers a website without a subscription, paid once when ordering: ready in 30 days for €950 excl. VAT, in 15 days for €1,150 excl. VAT, in 7 days for €1,450 excl. VAT. Belgian VAT of 21% is added to these prices. Payment is made online, by card or Bancontact.
The website includes: a custom design for phones and computers, a quote request form with confirmation emails, an admin area, Google set-up (Search Console, structured data) and going live on the Client's domain name, with a 30-day guarantee after delivery. The subscription services (new pages every month, follow-ups, review requests, report) are not included.
The deadline runs from payment. It is suspended as long as the Client has not filled in the kick-off form or given the essential access, for example to their domain name.
The website (design, content and code) becomes the Client's property once paid in full. The articles ‘Limitation of liability’, ‘Right of withdrawal’, ‘Language’ and ‘Governing law and jurisdiction’ also apply to this website.
14. Intellectual property
For the first 3 months, the Provider designs, runs and develops the website entirely (website, SEO, marketing). The website built for the Client (design, content and code) officially becomes the Client's property at the end of month 3 of the subscription. The Client keeps all rights to the content they supply (copy, photos, existing logo, trademarks). The logo created under the "New logo" option belongs to them once paid for.
The Provider keeps its rights to the generic tools and components it reuses from one project to the next, which the Client may keep using in their website. The tools that run follow-ups and review requests remain the Provider's and stop with the subscription.
15. Limitation of liability
The Provider cannot be held liable for indirect damage (loss of revenue, loss of data, etc.) resulting from the use or unavailability of the website. The Provider's liability is limited to the total amount paid by the Client over the last 12 months.
16. Right of withdrawal
A business Client (company, self-employed person acting in the course of their business) has no right of withdrawal.
A consumer Client has 14 days from subscribing to withdraw, by simple email. By subscribing, they expressly ask for the services to start immediately: if they withdraw, they pay for the share of services already provided. They lose their right of withdrawal for services fully performed before the end of that period.
17. Earlier orders
Orders and subscriptions taken out before 7 November 2026 remain governed by the terms accepted when they were taken out.
18. Language
These terms exist in French, Dutch and English. If the versions differ, the French version prevails.
19. Governing law and jurisdiction
These terms are governed by Belgian law. Any dispute will be brought before the competent courts of the judicial district of Brussels.
20. Contact
For any question about these terms, write to us at jonathan@ajsrl.be.